CANCELLATION POLICY

Booking & Deposits A valid credit card is required to reserve all appointments. Your card will be securely stored and will not be charged unless a cancellation or no-show policy applies. Cancellations & Rescheduling I kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment. Appointments canceled with less than 24 hours’ notice will be charged 50% of the scheduled service total. No-Shows Clients who do not arrive for their scheduled appointment without notice will be charged 50% of the scheduled service total. Late Arrivals If you arrive late, I will do my best to accommodate you within your remaining appointment time. Depending on my schedule, your service may need to be shortened to avoid delaying the next guest. The full service fee will still apply. New Clients Please complete any required intake forms prior to your appointment to ensure we can begin your service on time. Children & Additional Guests To provide a relaxing experience for every client and due to limited space, I kindly ask that only those receiving services attend the appointment unless prior arrangements have been made. Health & Safety If you are feeling ill or experiencing symptoms of a contagious illness, please contact me as soon as possible to reschedule your appointment. Refunds Due to the nature of professional services, refunds are not available for services that have been completed. If you have any concerns about your treatment, please reach out within 7 days so we can discuss the best solution. Thank you for respecting my time and the time of other clients. These policies allow me to provide the highest level of care and service to everyone who visits Within.